OFT clamps down on used car dealers

By James Hall 600AM GMT nineteen March 2010

OFT clamps down on used car dealers

In a investigate in to the sale of used cars by dealers, the OFT pronounced that the marketplace is "often not operative well for consumers".

It has constructed new superintendence for the car industry on condition that distinctness on the Sale of Goods Act and Consumer Protection from Unfair Trading Regulations. The watchdog found that scarcely 30pc of buyers who contacted their play about a complaint in the 3 months following a squeeze did not have problems rectified. Consumers who suffered a complaint outlay an estimated �425 each, or �85m a year.

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Consumers could overpay by �580m a year as a outcome of "illegal clocking", whilst the OFT found 50 commercial operation plainly charity "mileage improvement services". One in eleven car dealers rely on bootleg disclaimers about the car"s history, the OFT said. Paul Williams, authority of the Retail Motor Industry Federation (RMI) pronounced the physique has been "working closely" with the OFT and speedy car buyers to go to a creditable garage that is an RMI member.